How Can We Help You?
Choose the best way to reach us based on your needs
Technical Support
Need help with our tools or experiencing technical issues?
Feature Requests
Have ideas for new features or improvements?
Business Inquiries
Interested in partnerships or enterprise solutions?
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. All fields marked with * are required.
Alternative Contact Methods
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
We respond to urgent issues 24/7
Frequently Asked Questions
Quick answers to common questions about our services
We take security very seriously. All files are encrypted during upload and processing, automatically deleted within 24 hours, and never stored permanently on our servers. We use industry-standard SSL encryption for all data transfers.
Yes, we have different limits based on the tool: Most tools support files up to 100MB, PDF tools support up to 200MB, and batch processing supports up to 50MB per file with a maximum of 20 files.
Yes! We offer enterprise solutions with higher file limits, priority processing, API access, and dedicated support. Contact us through the business inquiry option above for custom pricing and features.
Processing time depends on file size, complexity, and current server load. Most conversions complete within 30 seconds. If you're experiencing delays, try refreshing the page or contact support if the issue persists.
Absolutely! Our tools are fully responsive and work on all devices including smartphones and tablets. The interface automatically adapts to your screen size for the best experience.
Most of our tools are completely free. For any premium features or enterprise services, we offer a 30-day money-back guarantee if you're not satisfied with the service.