Welcome to AdobePDF24
These Terms of Service ("Terms") govern your use of AdobePDF24's website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
Table of Contents
- 1. Acceptance of Terms
- 2. Service Description
- 3. User Accounts and Registration
- 4. Acceptable Use Policy
- 5. Prohibited Activities
- 6. Intellectual Property Rights
- 7. User Content and File Handling
- 8. Service Availability and Modifications
- 9. Privacy and Data Protection
- 10. Disclaimers and Warranties
- 11. Limitation of Liability
- 12. Indemnification
- 13. Termination
- 14. Governing Law and Disputes
- 15. Changes to Terms
- 16. Contact Information
1. Acceptance of Terms
By accessing and using AdobePDF24 ("we," "our," or "us"), you accept and agree to be bound by the terms and provisions of this agreement.
Agreement Formation
Your acceptance of these Terms occurs when you:
- Access or use any part of our website or services
- Upload files for conversion or processing
- Create an account or subscribe to our services
- Click "I Agree" or similar acceptance mechanisms
Legal Capacity
You represent that you:
- Are at least 18 years old or the age of majority in your jurisdiction
- Have the legal capacity to enter into this agreement
- Are not prohibited from accessing our services under applicable laws
Important: If you are under 18, you must have parental or guardian consent to use our services.
2. Service Description
AdobePDF24 provides online document and image conversion services, including but not limited to:
Service Category | Description | File Limits |
---|---|---|
PDF Tools | Merge, split, compress, edit PDF documents | 200MB per file |
Image Tools | Resize, crop, compress, edit images | 100MB per file |
Format Conversion | Convert between various document and image formats | 100MB per file |
Batch Processing | Process multiple files simultaneously | 50MB per file, max 20 files |
Service Features
- Free Access: Basic tools available at no cost
- No Registration Required: Use most tools without creating an account
- Secure Processing: Files encrypted during processing
- Automatic Deletion: Files deleted within 24 hours
- Multi-format Support: Wide range of input and output formats
Service Limitations
Our services are subject to:
- File size and type restrictions
- Processing time limitations
- Server availability and maintenance windows
- Geographic restrictions in certain jurisdictions
3. User Accounts and Registration
Account Creation
While many of our services are available without registration, you may create an account to:
- Access premium features
- Save conversion history
- Receive customer support
- Subscribe to newsletters and updates
Account Responsibilities
When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Promptly update account information when necessary
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Termination
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Abuse our services or systems
- Provide false or misleading information
Account Security: You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms.
Permitted Uses
You may use our services to:
- Convert personal and business documents
- Process images and PDFs for legitimate purposes
- Create content for educational or commercial use
- Optimize files for web or print distribution
- Archive documents in different formats
Usage Guidelines
- Use services in a manner consistent with applicable laws
- Respect intellectual property rights
- Process only files you own or have permission to use
- Maintain reasonable usage levels
- Report any technical issues or security concerns
Fair Use Policy
To ensure service availability for all users:
- Processing Limits: Reasonable limits on daily processing volume
- Server Resources: Avoid excessive resource consumption
- Automated Access: Limit automated or scripted usage
- Commercial Use: High-volume commercial use may require enterprise agreement
5. Prohibited Activities
Strictly Prohibited: The following activities are expressly forbidden and may result in immediate account termination and legal action.
Illegal Content
You may not upload, process, or distribute:
- Copyrighted material without proper authorization
- Child exploitation or abuse material
- Content that violates privacy rights
- Defamatory, threatening, or harassing material
- Content that promotes violence or illegal activities
- Materials that violate export control laws
System Abuse
Prohibited technical activities include:
- Attempting to reverse engineer our services
- Using automated tools to overwhelm our servers
- Probing, scanning, or testing system vulnerabilities
- Interfering with other users' access to services
- Circumventing usage limits or security measures
- Distributing malware or malicious code
Commercial Restrictions
- Reselling or redistributing our services
- Creating competing services using our tools
- Using services to generate content for illegal businesses
- Processing files for spamming or phishing activities
Enforcement
Violations may result in:
- Immediate suspension of service access
- Permanent account termination
- Legal action and prosecution
- Cooperation with law enforcement agencies
6. Intellectual Property Rights
Our Intellectual Property
AdobePDF24 and our services contain proprietary content, including:
- Software algorithms and processing engines
- Website design, layout, and user interface
- Trademarks, logos, and brand elements
- Documentation, tutorials, and help content
- Database structures and compiled data
License to Use
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use our services for permitted purposes
- Download and use converted files you create
- Share links to our services with others
Restrictions
You may not:
- Copy, modify, or distribute our software or content
- Create derivative works based on our services
- Remove or alter copyright notices or attributions
- Use our trademarks without written permission
Your Content Rights
You retain full ownership of:
- Original files you upload for processing
- Converted files produced by our services
- Any content you create using our tools
Rights Guarantee: We do not claim ownership of your files or content. You maintain all rights to your original and converted materials.
7. User Content and File Handling
Content Ownership
You represent and warrant that:
- You own or have necessary rights to all uploaded content
- Your content does not infringe third-party rights
- You have permission to process and convert the files
- Your content complies with applicable laws and regulations
Processing Authorization
By uploading files, you grant us limited permission to:
- Process and convert files according to your requests
- Temporarily store files during processing
- Use technical metadata for service improvement
- Ensure security and prevent abuse
File Security and Privacy
Security Measure | Description | Timeline |
---|---|---|
Encryption | All files encrypted during transmission and storage | Throughout processing |
Access Control | Only authorized systems access your files | During processing only |
Automatic Deletion | Files permanently deleted from all systems | Within 24 hours |
No Human Access | Staff cannot view or access file contents | Always |
Content Restrictions
We reserve the right to refuse processing of files that:
- Violate copyright or other intellectual property rights
- Contain illegal or harmful content
- Are excessively large or complex
- Could harm our systems or other users
8. Service Availability and Modifications
Service Availability
We strive to provide reliable service availability:
- Target Uptime: 99.9% availability
- Maintenance Windows: Scheduled during low-usage periods
- Emergency Maintenance: May occur without advance notice
- Service Monitoring: Continuous monitoring and quick issue resolution
Service Modifications
We reserve the right to:
- Modify, suspend, or discontinue any part of our services
- Update features, functionality, or user interface
- Implement new security measures or restrictions
- Change processing limits or file size restrictions
Notification of Changes
- Major Changes: 30 days advance notice via website and email
- Minor Updates: Notice posted on website
- Security Updates: May be implemented immediately
- Emergency Changes: Notice provided as soon as possible
Service Interruptions: While we work to minimize disruptions, we cannot guarantee uninterrupted service availability. We are not liable for temporary service outages or maintenance-related interruptions.
9. Privacy and Data Protection
Your privacy is important to us. Our data handling practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Collection
We collect only necessary information:
- Technical data for service operation
- Contact information if you reach out to us
- Usage analytics to improve our services
- Security logs to protect against abuse
Data Protection Compliance
- GDPR: Full compliance with EU data protection regulations
- CCPA: California Consumer Privacy Act compliance
- International Standards: Adherence to global privacy best practices
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Object to certain data processing
- Receive your data in portable format
Privacy Commitment: We never sell your personal information and only share data as described in our Privacy Policy. For detailed information about our privacy practices, please review our Privacy Policy.
10. Disclaimers and Warranties
Service Provided "As Is": Our services are provided on an "as is" and "as available" basis without warranties of any kind.
Disclaimer of Warranties
We specifically disclaim all warranties, including:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy or completeness of converted files
- Uninterrupted or error-free service
Service Limitations
We do not warrant that:
- Our services will meet your specific requirements
- Converted files will be identical to originals in all respects
- All file formats will be supported indefinitely
- Processing will be completed within specific timeframes
- Our services will be compatible with all devices or browsers
Quality Assurance
While we strive for high-quality results:
- Conversion quality may vary based on source file characteristics
- Complex documents may not convert perfectly
- Some formatting or elements may be lost during conversion
- Users should verify converted files meet their needs
Third-Party Services
We disclaim responsibility for:
- Third-party services integrated with our platform
- External links or resources referenced on our website
- User-generated content or file uploads
- Compatibility with third-party software or services
This website (Adobepdf24.com) is neither affiliated with, sponsored by, nor endorsed by Adobe Inc. or PDF24 (Geek Software GmbH). We are an independent service providing image conversion and PDF tools. The terms "Adobe" and "PDF24" are used only in a general context and do not imply any association or endorsement with these companies. All trademarks of Adobe and PDF24 are the property of their respective companies.Party Services
11. Limitation of Liability
Limited Liability: Our liability to you is limited to the maximum extent permitted by applicable law.
Exclusion of Damages
We shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Loss of data or corrupted files
- Cost of obtaining substitute services
- Personal injury or property damage
Maximum Liability
Our total liability for any claims arising from your use of our services shall not exceed:
- For free users: $0 (zero dollars)
- For paid users: The amount paid by you in the 12 months preceding the claim
- In no event shall our liability exceed $100 USD
Time Limitations
Any claims against us must be brought within:
- One (1) year from the date the cause of action arose
- Shorter periods may apply under local laws
- Failure to bring timely claims waives your right to compensation
Essential Services
These limitations do not apply to:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be limited under applicable law
- Intentional misconduct or criminal acts
12. Indemnification
You agree to indemnify, defend, and hold harmless AdobePDF24, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:
User Responsibilities
- Your use or misuse of our services
- Your violation of these Terms of Service
- Your violation of any applicable laws or regulations
- Your infringement of third-party intellectual property rights
- Content you upload, process, or distribute through our services
Defense Obligations
Your indemnification obligations include:
- Providing us with prompt notice of any claims
- Cooperating in the defense of any claims
- Paying reasonable attorneys' fees and costs
- Covering any judgments or settlements
Exceptions
You are not required to indemnify us for:
- Our gross negligence or willful misconduct
- Claims arising solely from our services without your involvement
- Matters where we breach these Terms
- Third-party claims unrelated to your actions
13. Termination
Termination by You
You may terminate your use of our services at any time by:
- Simply discontinuing use of our website and tools
- Deleting your account if you have one
- Unsubscribing from our communications
- Contacting us to request account closure
Termination by Us
We may terminate or suspend your access immediately if:
- You violate these Terms of Service
- You engage in prohibited activities
- We receive valid legal demands
- Your account is inactive for extended periods
- We discontinue our services
Effect of Termination
Upon termination:
- Your right to access our services immediately ceases
- We will delete your account and associated data
- Any pending file conversions will be cancelled
- These Terms remain in effect for resolved matters
Survival of Terms
The following sections survive termination:
- Intellectual Property Rights
- Disclaimers and Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Disputes
14. Governing Law and Disputes
Applicable Law
These Terms are governed by and construed in accordance with:
- The laws of [Your Jurisdiction]
- Applicable federal regulations
- International treaties and conventions
- Industry-specific regulations
Dispute Resolution
We encourage resolving disputes through:
- Direct Communication: Contact us first to resolve issues informally
- Mediation: Voluntary mediation through agreed mediators
- Arbitration: Binding arbitration as specified below
- Court Proceedings: Litigation as a last resort
Arbitration Agreement
For disputes exceeding $1,000 USD:
- Arbitration conducted under recognized arbitration rules
- Single arbitrator selected by mutual agreement
- Proceedings conducted in English
- Awards binding and enforceable
Jurisdiction and Venue
For matters not subject to arbitration:
- Exclusive jurisdiction in specified courts
- Venue in the location of our principal offices
- Waiver of jury trial rights
- Class action waiver (individual claims only)
Class Action Waiver: You agree to resolve disputes individually and waive rights to participate in class action lawsuits or collective arbitrations.
15. Changes to Terms
Modification Rights
We reserve the right to modify these Terms at any time for reasons including:
- Legal or regulatory changes
- New features or service modifications
- Security improvements
- Business model changes
- Industry best practices
Notification Process
We will notify you of changes through:
- Website Notice: Prominent display on our website
- Email Notification: Sent to registered users
- In-Service Notices: Notifications within our tools
- Updated Date: Revision of effective date
Acceptance of Changes
Change Type | Notice Period | Acceptance Method |
---|---|---|
Minor Updates | Immediate | Continued use |
Material Changes | 30 days | Affirmative consent or continued use |
Legal Requirements | As required by law | Automatic application |
Privacy Changes | 30 days | Separate consent may be required |
Rejection of Changes
If you disagree with modifications:
- You may discontinue using our services
- Delete your account before changes take effect
- Contact us with specific concerns
- Previous Terms apply until you accept changes
16. Contact Information
For questions about these Terms of Service, please contact us:
Legal Department
Email: legal@adobepdf24.com
Subject: Terms of Service Inquiry
Response Time: 5-7 business days
Customer Support
Email: support@adobepdf24.com
Subject: General Questions
Response Time: 1-2 business days
Business Information
- Company: AdobePDF24
- Website: www.adobepdf24.com
- Last Updated: January 15, 2025
- Version: 2.1
Thank You: By using AdobePDF24, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We appreciate your trust in our services.