Terms of Service

Please read these terms carefully before using our PDF and image conversion services.

Effective Date: January 15, 2025

Welcome to AdobePDF24

These Terms of Service ("Terms") govern your use of AdobePDF24's website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

1. Acceptance of Terms

By accessing and using AdobePDF24 ("we," "our," or "us"), you accept and agree to be bound by the terms and provisions of this agreement.

Agreement Formation

Your acceptance of these Terms occurs when you:

  • Access or use any part of our website or services
  • Upload files for conversion or processing
  • Create an account or subscribe to our services
  • Click "I Agree" or similar acceptance mechanisms

Legal Capacity

You represent that you:

  • Are at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into this agreement
  • Are not prohibited from accessing our services under applicable laws

Important: If you are under 18, you must have parental or guardian consent to use our services.

2. Service Description

AdobePDF24 provides online document and image conversion services, including but not limited to:

Service Category Description File Limits
PDF Tools Merge, split, compress, edit PDF documents 200MB per file
Image Tools Resize, crop, compress, edit images 100MB per file
Format Conversion Convert between various document and image formats 100MB per file
Batch Processing Process multiple files simultaneously 50MB per file, max 20 files

Service Features

  • Free Access: Basic tools available at no cost
  • No Registration Required: Use most tools without creating an account
  • Secure Processing: Files encrypted during processing
  • Automatic Deletion: Files deleted within 24 hours
  • Multi-format Support: Wide range of input and output formats

Service Limitations

Our services are subject to:

  • File size and type restrictions
  • Processing time limitations
  • Server availability and maintenance windows
  • Geographic restrictions in certain jurisdictions

3. User Accounts and Registration

Account Creation

While many of our services are available without registration, you may create an account to:

  • Access premium features
  • Save conversion history
  • Receive customer support
  • Subscribe to newsletters and updates

Account Responsibilities

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Promptly update account information when necessary
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Abuse our services or systems
  • Provide false or misleading information

Account Security: You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms.

Permitted Uses

You may use our services to:

  • Convert personal and business documents
  • Process images and PDFs for legitimate purposes
  • Create content for educational or commercial use
  • Optimize files for web or print distribution
  • Archive documents in different formats

Usage Guidelines

  • Use services in a manner consistent with applicable laws
  • Respect intellectual property rights
  • Process only files you own or have permission to use
  • Maintain reasonable usage levels
  • Report any technical issues or security concerns

Fair Use Policy

To ensure service availability for all users:

  • Processing Limits: Reasonable limits on daily processing volume
  • Server Resources: Avoid excessive resource consumption
  • Automated Access: Limit automated or scripted usage
  • Commercial Use: High-volume commercial use may require enterprise agreement

5. Prohibited Activities

Strictly Prohibited: The following activities are expressly forbidden and may result in immediate account termination and legal action.

Illegal Content

You may not upload, process, or distribute:

  • Copyrighted material without proper authorization
  • Child exploitation or abuse material
  • Content that violates privacy rights
  • Defamatory, threatening, or harassing material
  • Content that promotes violence or illegal activities
  • Materials that violate export control laws

System Abuse

Prohibited technical activities include:

  • Attempting to reverse engineer our services
  • Using automated tools to overwhelm our servers
  • Probing, scanning, or testing system vulnerabilities
  • Interfering with other users' access to services
  • Circumventing usage limits or security measures
  • Distributing malware or malicious code

Commercial Restrictions

  • Reselling or redistributing our services
  • Creating competing services using our tools
  • Using services to generate content for illegal businesses
  • Processing files for spamming or phishing activities

Enforcement

Violations may result in:

  • Immediate suspension of service access
  • Permanent account termination
  • Legal action and prosecution
  • Cooperation with law enforcement agencies

6. Intellectual Property Rights

Our Intellectual Property

AdobePDF24 and our services contain proprietary content, including:

  • Software algorithms and processing engines
  • Website design, layout, and user interface
  • Trademarks, logos, and brand elements
  • Documentation, tutorials, and help content
  • Database structures and compiled data

License to Use

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for permitted purposes
  • Download and use converted files you create
  • Share links to our services with others

Restrictions

You may not:

  • Copy, modify, or distribute our software or content
  • Create derivative works based on our services
  • Remove or alter copyright notices or attributions
  • Use our trademarks without written permission

Your Content Rights

You retain full ownership of:

  • Original files you upload for processing
  • Converted files produced by our services
  • Any content you create using our tools

Rights Guarantee: We do not claim ownership of your files or content. You maintain all rights to your original and converted materials.

7. User Content and File Handling

Content Ownership

You represent and warrant that:

  • You own or have necessary rights to all uploaded content
  • Your content does not infringe third-party rights
  • You have permission to process and convert the files
  • Your content complies with applicable laws and regulations

Processing Authorization

By uploading files, you grant us limited permission to:

  • Process and convert files according to your requests
  • Temporarily store files during processing
  • Use technical metadata for service improvement
  • Ensure security and prevent abuse

File Security and Privacy

Security Measure Description Timeline
Encryption All files encrypted during transmission and storage Throughout processing
Access Control Only authorized systems access your files During processing only
Automatic Deletion Files permanently deleted from all systems Within 24 hours
No Human Access Staff cannot view or access file contents Always

Content Restrictions

We reserve the right to refuse processing of files that:

  • Violate copyright or other intellectual property rights
  • Contain illegal or harmful content
  • Are excessively large or complex
  • Could harm our systems or other users

8. Service Availability and Modifications

Service Availability

We strive to provide reliable service availability:

  • Target Uptime: 99.9% availability
  • Maintenance Windows: Scheduled during low-usage periods
  • Emergency Maintenance: May occur without advance notice
  • Service Monitoring: Continuous monitoring and quick issue resolution

Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any part of our services
  • Update features, functionality, or user interface
  • Implement new security measures or restrictions
  • Change processing limits or file size restrictions

Notification of Changes

  • Major Changes: 30 days advance notice via website and email
  • Minor Updates: Notice posted on website
  • Security Updates: May be implemented immediately
  • Emergency Changes: Notice provided as soon as possible

Service Interruptions: While we work to minimize disruptions, we cannot guarantee uninterrupted service availability. We are not liable for temporary service outages or maintenance-related interruptions.

9. Privacy and Data Protection

Your privacy is important to us. Our data handling practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection

We collect only necessary information:

  • Technical data for service operation
  • Contact information if you reach out to us
  • Usage analytics to improve our services
  • Security logs to protect against abuse

Data Protection Compliance

  • GDPR: Full compliance with EU data protection regulations
  • CCPA: California Consumer Privacy Act compliance
  • International Standards: Adherence to global privacy best practices

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Object to certain data processing
  • Receive your data in portable format

Privacy Commitment: We never sell your personal information and only share data as described in our Privacy Policy. For detailed information about our privacy practices, please review our Privacy Policy.

10. Disclaimers and Warranties

Service Provided "As Is": Our services are provided on an "as is" and "as available" basis without warranties of any kind.

Disclaimer of Warranties

We specifically disclaim all warranties, including:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy or completeness of converted files
  • Uninterrupted or error-free service

Service Limitations

We do not warrant that:

  • Our services will meet your specific requirements
  • Converted files will be identical to originals in all respects
  • All file formats will be supported indefinitely
  • Processing will be completed within specific timeframes
  • Our services will be compatible with all devices or browsers

Quality Assurance

While we strive for high-quality results:

  • Conversion quality may vary based on source file characteristics
  • Complex documents may not convert perfectly
  • Some formatting or elements may be lost during conversion
  • Users should verify converted files meet their needs

Third-Party Services

We disclaim responsibility for:

  • Third-party services integrated with our platform
  • External links or resources referenced on our website
  • User-generated content or file uploads
  • Compatibility with third-party software or services

This website (Adobepdf24.com) is neither affiliated with, sponsored by, nor endorsed by Adobe Inc. or PDF24 (Geek Software GmbH). We are an independent service providing image conversion and PDF tools. The terms "Adobe" and "PDF24" are used only in a general context and do not imply any association or endorsement with these companies. All trademarks of Adobe and PDF24 are the property of their respective companies.Party Services

11. Limitation of Liability

Limited Liability: Our liability to you is limited to the maximum extent permitted by applicable law.

Exclusion of Damages

We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or corrupted files
  • Cost of obtaining substitute services
  • Personal injury or property damage

Maximum Liability

Our total liability for any claims arising from your use of our services shall not exceed:

  • For free users: $0 (zero dollars)
  • For paid users: The amount paid by you in the 12 months preceding the claim
  • In no event shall our liability exceed $100 USD

Time Limitations

Any claims against us must be brought within:

  • One (1) year from the date the cause of action arose
  • Shorter periods may apply under local laws
  • Failure to bring timely claims waives your right to compensation

Essential Services

These limitations do not apply to:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be limited under applicable law
  • Intentional misconduct or criminal acts

12. Indemnification

You agree to indemnify, defend, and hold harmless AdobePDF24, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:

User Responsibilities

  • Your use or misuse of our services
  • Your violation of these Terms of Service
  • Your violation of any applicable laws or regulations
  • Your infringement of third-party intellectual property rights
  • Content you upload, process, or distribute through our services

Defense Obligations

Your indemnification obligations include:

  • Providing us with prompt notice of any claims
  • Cooperating in the defense of any claims
  • Paying reasonable attorneys' fees and costs
  • Covering any judgments or settlements

Exceptions

You are not required to indemnify us for:

  • Our gross negligence or willful misconduct
  • Claims arising solely from our services without your involvement
  • Matters where we breach these Terms
  • Third-party claims unrelated to your actions

13. Termination

Termination by You

You may terminate your use of our services at any time by:

  • Simply discontinuing use of our website and tools
  • Deleting your account if you have one
  • Unsubscribing from our communications
  • Contacting us to request account closure

Termination by Us

We may terminate or suspend your access immediately if:

  • You violate these Terms of Service
  • You engage in prohibited activities
  • We receive valid legal demands
  • Your account is inactive for extended periods
  • We discontinue our services

Effect of Termination

Upon termination:

  • Your right to access our services immediately ceases
  • We will delete your account and associated data
  • Any pending file conversions will be cancelled
  • These Terms remain in effect for resolved matters

Survival of Terms

The following sections survive termination:

  • Intellectual Property Rights
  • Disclaimers and Warranties
  • Limitation of Liability
  • Indemnification
  • Governing Law and Disputes

14. Governing Law and Disputes

Applicable Law

These Terms are governed by and construed in accordance with:

  • The laws of [Your Jurisdiction]
  • Applicable federal regulations
  • International treaties and conventions
  • Industry-specific regulations

Dispute Resolution

We encourage resolving disputes through:

  1. Direct Communication: Contact us first to resolve issues informally
  2. Mediation: Voluntary mediation through agreed mediators
  3. Arbitration: Binding arbitration as specified below
  4. Court Proceedings: Litigation as a last resort

Arbitration Agreement

For disputes exceeding $1,000 USD:

  • Arbitration conducted under recognized arbitration rules
  • Single arbitrator selected by mutual agreement
  • Proceedings conducted in English
  • Awards binding and enforceable

Jurisdiction and Venue

For matters not subject to arbitration:

  • Exclusive jurisdiction in specified courts
  • Venue in the location of our principal offices
  • Waiver of jury trial rights
  • Class action waiver (individual claims only)

Class Action Waiver: You agree to resolve disputes individually and waive rights to participate in class action lawsuits or collective arbitrations.

15. Changes to Terms

Modification Rights

We reserve the right to modify these Terms at any time for reasons including:

  • Legal or regulatory changes
  • New features or service modifications
  • Security improvements
  • Business model changes
  • Industry best practices

Notification Process

We will notify you of changes through:

  • Website Notice: Prominent display on our website
  • Email Notification: Sent to registered users
  • In-Service Notices: Notifications within our tools
  • Updated Date: Revision of effective date

Acceptance of Changes

Change Type Notice Period Acceptance Method
Minor Updates Immediate Continued use
Material Changes 30 days Affirmative consent or continued use
Legal Requirements As required by law Automatic application
Privacy Changes 30 days Separate consent may be required

Rejection of Changes

If you disagree with modifications:

  • You may discontinue using our services
  • Delete your account before changes take effect
  • Contact us with specific concerns
  • Previous Terms apply until you accept changes

16. Contact Information

For questions about these Terms of Service, please contact us:

Legal Department

Email: legal@adobepdf24.com

Subject: Terms of Service Inquiry

Response Time: 5-7 business days

Customer Support

Email: support@adobepdf24.com

Subject: General Questions

Response Time: 1-2 business days

Business Information

  • Company: AdobePDF24
  • Website: www.adobepdf24.com
  • Last Updated: January 15, 2025
  • Version: 2.1

Thank You: By using AdobePDF24, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We appreciate your trust in our services.